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Privacy Policy

At Accu-Scribe, we are dedicated to safeguarding the privacy and personal data of our clients, in strict adherence to the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Information We Collect

We may collect and process the following personal data:

  • Contact Information: Name, email address, phone number, and postal address.

  • Professional Details: Job title, company name, and industry sector.​

  • Project-Related Data: Audio and video files, transcripts, and any notes or instructions provided.​

  • Website Usage Data: IP addresses, browser type, and pages visited, collected through cookies and similar technologies.​

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​How We Use Your Information

Your personal data is used to:

  • Provide and manage our transcription and content analysis services.​

  • Communicate with you regarding your projects and our services.

  • Maintain our internal records and improve our services.

  • Comply with legal obligations and regulatory requirements.​

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​Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your information with:​

  • Authorized Personnel: Our UK-based transcribers and staff who have signed Non-Disclosure Agreements (NDAs).

  • Service Providers: Trusted third parties who assist in operating our website and services, under strict confidentiality agreements.​

  • Legal Obligations: When required by law, we may disclose your information to appropriate authorities.

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Data Security

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our secure client portal ensures safe file uploads and downloads.​

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Data Retention

We implement robust technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Our secure client portal ensures safe file uploads and downloads.​

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Your Rights

Under data protection laws, you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request correction of inaccurate or incomplete data.​

  • Erasure: Request deletion of your personal data, subject to legal obligations.

  • Restriction: Request limitation on the processing of your data.

  • Objection: Object to the processing of your data under certain circumstances.​

  • Data Portability: Request transfer of your data to another service provider.

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        To exercise any of these rights, please contact us.

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How to Contact Us

If you have any questions about this Privacy Policy, or if you would like to exercise your rights, please:

  • Visit our website and submit a message via our Contact Us page.

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Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

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