Question 1

What transcription services do you offer?

Accepted Answer

We provide a comprehensive range of transcription services, including interviews, focus groups, board or conference calls, and online video meetings/groups. Our team has extensive experience in sectors such as medical, legal, financial services, academic research, and general market research.

Question 2

Are your transcribers based in the UK?

Accepted Answer

Yes, all our transcribers are UK-based with English as their first language. They are experienced in many specialist areas, ensuring high-quality and accurate transcripts.

Question 3

How do you ensure confidentiality and data security?

Accepted Answer

We have strict data security protocols in place. Our team of transcribers has signed Non-Disclosure Agreements (NDAs), and we are ICO registered. Additionally, we offer a secure client portal for file uploads and downloads, ensuring your files are safe and protected.

Question 4

What is the turnaround time for transcripts?

Accepted Answer

Our turnaround times are flexible and depend on the project's size and complexity. We work closely with clients to meet their specific deadlines and requirements.

Question 5

Do you offer content analysis services?

Accepted Answer

Yes, we offer content analysis services. Our team is experienced in analyzing transcripts to extract meaningful insights, which can be particularly beneficial for research projects.

Question 6

How can I contact you?

Accepted Answer

You can reach us by phone at 0113 3003159 or by email at info@accu-scribe.co.uk. Alternatively, you can use the contact form on our website.

Question 7

Can I request a free trial?

Accepted Answer

Yes, we offer a free trial for new clients. Please contact us to discuss your transcription needs, and we will be happy to assist you.

Question 8

How do I upload my audio files?

Accepted Answer

You can upload your audio files through our secure client portal. Once logged in, you can add any necessary notes for the transcriber, track the progress of your file, and download the finished transcript.

Frequently Asked Questions